Support

StormWise™ is offered in two different versions, Pro and Expert. 

StormWise™ Pro includes only 1D surface water modeling, with all the graphical capabilities of StormWise™ (formerly ICPR4). This version is suitable for engineers who are upgrading from earlier versions of ICPR3 or those who need only 1D H&H analyses.

StormWise™ Expert is our fully integrated version of StormWise™ Pro. It includes all of the 1D H&H surface flow modeling capabilities in addition to 2D Overland Flow and 2D Groundwater Flow. The combination of integrated surface water–groundwater flow and continuous simulation opens the door to many complex water resources applications and issues such as wetland hydro-period assessments, wetland restoration, impacts of sea level rise on groundwater tables, consumptive water use, stormwater reuse, water sustainability, irrigation demands, and construction dewatering.

To see the feature differences, click here.

The StormWise™ Help System has been designed with ease of use in mind. It is a searchable and context-sensitive environment full of hyperlinks to related topics, tutorials, and examples. Click in any data field on any data form and press the F1 Key to open specific help details.

New users should plan to follow along with the Two Pond, Schematic View tutorial (at a minimum). This tutorial will help you become familiar with the user interface and answer many common StormWise™ questions. Numerous other tutorials are provided to introduce you to a number of modeling tasks. Additionally, the help menu includes example projects that show how a complete model is brought together for different types of modeling challenges. These examples will take you through model setup, simulation, and analyzing results.

Current Version: 4.08.03

To get the latest version and example files, click "Help > Check for Updates".

Streamline Technologies has a relatively simple process in place for acceptance in other cities, counties, and state agencies. Reach out to one of our experts to learn more..

• Process and operating system: 64-bit processor and Microsoft® Windows® 7 or higher operating system. We recommend Microsoft® Windows® 10 or higher. StormWise™ includes parallel processing, so multiple cores is advantageous. We have found Intel® I7 processors with 4 physical cores to be of good value.

• Hard drive: 1TB or greater is suggested if StormWise™ projects are to be stored and accessed locally. Projects can be opened across a network, but performance depends on network speeds.

• RAM: 8GB minimum. 16GB or higher is recommended, especially for very large projects.

• Graphic cards: Most modern CAD-capable graphics cards will work. 2GB RAM minimum is required on the card, 4GB or higher is recommended. The graphics card should be compatible with DirectX 10.0.

To optimize your StormWise simulations, we encourage you to follow the recommendations below for enhanced performance and stability:

1. Project Folder Location
   • It is recommended that models be run from a dedicated folder on a local drive of your computer, such as C:\Projects\ProjectX. Do not run simulations with a model saved to a network, synced folder, or a Windows-controlled folder (e.g. Desktop, Documents).
     
     
2. Thread Count Allocation
   • Adjust the "Thread Count" in the Simulation Execution window that is populated prior to executing a simulation. The default setting is "Autodetect" which uses all but one of the threads on the computer. This is not optimal in some instances - Instead, begin with half your available threads and refine the thread count based on model size and complexity.
   • For example, on a 12-core CPU (or NPU), dedicating 2-4 thread for an 8-10 node model could significantly shorten simulation run times. Do not use all available threads for simulations.
     
     
3. Experiment for Tailored Configurations
   • Models may also benefit from tailored configurations. Experiment with the thread count to determine the optimal setup for your specific hardware and simulation. This can vary from model to model.

By applying these practices, you can improve simulation speed and efficiency – For additional support regarding simulation run times, please contact our team by submitting a Support Ticket.

• Virginia Tech
• Florida Gulf Coast University
• University of South Carolina
• Ocean Circulation Lab, College of Marine Sciences at the University of South Florida 
• Embry-Riddle Aeronautical University
• University of Georgia – Institute for Resilient Infrastructure Systems

SOC 2, shorthand for System and Organization Controls 2, represents a voluntary compliance standard established by the American Institute of CPAs (AICPA). A SOC 2 Type 1 report assesses the design of an organization's systems and evaluates their alignment with five trust services criteria: security, availability, processing integrity, confidentiality, and privacy.

By adhering to the stringent standards outlined by the AICPA, Streamline Technologies reaffirms its dedication to empowering municipalities, emergency responders, and flood management teams with secure, reliable technology solutions in an increasingly digital landscape.

To learn more about SOC 2 Type 1 compliance and what it means for you, click here.